Returns & Exchanges
At The Magic Brand, we want you to be completely enchanted by your purchase; if you are not satisfied, you may return or exchange eligible items within 30 days of delivery. All returned merchandise must be in its original, unused condition with all tags and packaging intact.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely package your items in their original box.
Ship It Back
Drop off your package at any authorized carrier location and keep your tracking receipt for confirmation of the return shipment.
Receive Your Refund
After our team inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing